Word Sla Template

The sla is a documented agreement.

Word sla template. In the example with an isp this description will include network connectivity domain name servers protocols etc. In this type of circumstance the it organization is referred to as an it vendor. Let s look at a sample sla that you can use as a template for creating your own slas. If you are using service from another company or providing service to someone else then you must write in black and white what level of service you will be providing or receiving.

Service level agreement sla template ms word excel you can use this service level agreement template including 2 pre formatted templates in ms word for your next project. Most of the time it is utilized within the it industry when it companies give services to their clients. Make changes as necessary as long as you include the relevant parties particularly the customer. Each template has 26 pages of sample material including sections on scope of maintenance financials reporting terms and conditions service level agreement.

Remember that these documents are flexible and unique. Service level agreement template is added here to help you in making professional level agreement. The service level agreement template can be downloaded in microsoft word format without the need to register. Your sla should explicitly state and define these basic elements.

Service level agreement sla templates ms word free excel download these service level agreement templates including 2 pre formatted templates in ms word for your next project. Download these 21 free sla service level agreement templates to study them before preparing your very own sla for professional services to render or to hire. The elements of a service level agreement. Service level agreement is particular type of agreement that is made between service provider and service user.

Like any legal agreement template the sla will only hold to its actual purposes if the appropriate metrics are included in the contract.